Growing with the Group, ABATS Goes Live with FORWARD system

Ali Bin Ali (ABA) Group’s FORWARD project reached a new milestone on Sunday, April 1, 2018 by welcoming another division – Ali Bin Ali Technology Solutions (ABATS) to the FORWARD family. After the pilot divisions, ABATS is the first division of the FORWARD first batch roll-out to Go Live.

True to the slogan, ‘Growing together to reach new heights’, ABATS has grown and evolved in its journey with the successful implementation of the FORWARD ERP Application.

The added value that FORWARD will bring about in ABATS involves the introduction of the Project Costing & Billing module. With the help of this module, the division will be able to perform costing and billing operations more efficiently by having an overview of all its projects and activities. This will be a key milestone, and will enhance the core business of ABATS.

On Sunday, a gathering was organized to celebrate the successful launch of FORWARD at ABATS. Apart from the ABATS team, present at the event was Chief Operating Officer-ICT Mr. Mohamad A. Ebrik, ABA Group PMO Manager Mr. Youssef Farajallah Mahmoud and Intrasoft Project Manager Mr. Amer Dakhqan. Top management from the Head Office also attended the event to mark their support for the FORWARD Project.

Congratulating Team ABATS on its achievement, Mr. Ebrik said: “Whenever there is a new system implemented there are hiccups, we face troubles in business but slowly we start to realize its benefit and start utilizing it. Similarly, with FORWARD we are bringing the latest technology to ABA and investing a lot. But the biggest investment we are making is in our people who are running the application. Now, the challenge is to make sure that we can utilize the FORWARD system and take advantage of it.”

Mr. Ebrik also added: “The team has put in great efforts, spending weekends and nights to make sure that everything was up and running before the scheduled Go Live.”

Mr. Youssef and Mr. Amer also thanked the ABATS team for their dedication and cooperation throughout the transition period.

While the achievement was a result of substantial efforts of the whole ABTAS team, two heroes stood out during the transitional phase, namely Mr. Shafquat Zubair, Finance Manager, and Mr. Shaleh MD. Mridha, Management Accountant.

Certificates of appreciation were handed over to them by Mr. Ebrik. Mr. Zubair accepted the certificate on behalf of the entire ABATS team and said the actual journey has begun now with the Go Live.

To mark the journey to new heights, ABATS & FORWARD team members put a small note on the symbolic tree to mark their contribution to the ABA FORWARD project. It was also a sign of unity and cooperation, which is the basis for the success of the project.

The FORWARD planning and transition phase for ABATS was made possible by the sheer dedication and commitment of the ABATS team complimented by excellent guidance and teamwork by our PMO team.

Lined up next for the roll-out is ABA Logistics Division. FORWARD PMO and the Logistics team are putting in every effort to Go Live, as scheduled, in a few weeks’ time.

e-HR Partner rolls out Performance Management System for ABA staff

The FORWARD Team is consistently reaching new milestones taking Ali Bin Ali (ABA) Group to the next level of efficiency, making us more modern, centralized and accurate. 

 

Expanding the capabilities of the already functional e-HR Partner, and making a significant enhancement to the system, the Group HR Department stepped up its game by introducing Performance Management (PM) for ABA staff.

 

With the successful completion of the User Acceptance Test (UAT) for the PM on the HCM, the system went live on March 18, 2018.

 

This particular addition is of high value to employees at all levels as it introduces a more effective, meticulous and fair structure for evaluating and rewarding ABA employees. With the rollout of the Performance Management system, as the age old saying goes “Anything that is measured, definitely IMPROVES”, there will surely be improvement of performance and productivity among the workforce.

 

Currently the initial scope is focused on bonus eligible employees, starting with the year 2017. However once the system is stabilized the scope would be expanded to the entire 4000+ ABA family, which would then encompass the commission and overtime eligible employees as well.

 

According to Senior Manager of HR Services and Expertise Ajay Daniel John, “…going forward, the PM system will form the cornerstone of all decisions pertaining to salary increases, promotions and other career decisions.”

 

This achievement would not have been possible without the people working behind the scenes. The HR core team, otherwise known as ‘subject matter experts’ (SMEs) spent long working hours gaining knowledge about the system and its functionality. The team travelled to Jordan for four days and received intensive training from Intrasoft. 

 

On their return, FTL Ajay Daniel John, HR-Super User Ahmed Farouk and the SMEs – Ahmed Salmaan, Eleni Ntoulaveri and Bob Mathews – shared their expertise with the HR Business Partners and 25 division nominated ‘Project Champions’ from across ABA, so that they can cascade this knowledge further and assist the end-users after the system’s Go Live. 

 

Over the coming few weeks, this team of ‘Project Champions’ will aim to share their knowledge and train the targeted employee group on how to plug in their objectives for the year 2017, as well as conduct appraisals for the same, to kick start the first phase of Performance Management roll-out.

 

Great job guys for your immeasurable commitment and hard work! 

140 days since Forward e-HR Partner ‘Go Live’

We have completed 140 days since the Forward e-HR Partner ‘Go Live’. On this occasion, we want to share with you some important information about the system and how it is affecting ABA’s daily HR and Admin operations.

 

Forward e-HR Partner is already achieving the objectives for which it has been implemented.

 

The Self Service HR facility is the most ‘visible’ component of the system, which is handling and processing requests from all ABA staff members. The usefulness, ease of use and reliability of the system are becoming more evident with time and through users’ interactions.

 

Thanks to the dedication, commitment and hard work of the e-HR Partner implementation team (Business Partners, HR Division coordinators, Help Desk staff), we are almost ready to completely replace the old HRMS with the Forward e-HR Partners.

 

System Statistics

Number of transactions performed by e-HR Partner ‘Go Live’: 12,545.

Company letters request    2,138

Documents of record          69

Education and qualification                37

Other professional qualification       72

Medical insurance request                57

Personal information          952

Ticket information request   1,323

Exit permit request   279

Change bank account request 123

Self-service generic

Approval process   4,312

Training request   179

 

Forward Help Desk

 

Integral to the Forward system’s full implementation at ABA is the establishment of a support mechanism for the system. Accordingly, part of the Forward system support is the Forward Help Desk, which was launched simultaneously with the e-HR Partner Go Live. The Forward Help Desk is run by the ABA IT Department and located within the department.

 

The Forward Help Desk has received 1,954 requests, closing 1,840 requests to date – which accounts for around 95% of all requests.

Ali Bin Ali Group’s iSpot opens its third store in Qatar

In another major accomplishment for Ali Bin Ali Group, iSpot – the Apple Premium Reseller (APR) – had the soft opening of its third store in Qatar at Doha Festival City (DFC) on Thursday, May 25.

iSpot is the country’s leading Apple Premium Reseller and earned its popular status by delivering on the promise of the Apple brand.

The iSpot store at DFC is the region’s first-ever APR concept store with a VIP and service area, a separate area where customers can have their products set up, and a unique lighting concept. The store also offers product and service tutorials.

The new store also marks the ninth anniversary of iSpot since it was launched by ABA Group in 2008. Apart from DFC, iSpot APR is currently located at City Center Doha and Ezdan Mall.

Mohamad A. Ebrik, Chief Operating Officer – ABA ICT, who was present at the opening of the new store, said: “iSpot is an optimum place to experience the latest Apple products. Technology, coupled with our customer-centric service, has positioned us at the top. With this new store, we aim to reach out to more people and make the best technology more accessible to the people of Qatar.”

In addition to being housed in some of the country’s best locations to test-drive any Apple product, iSpot delivers support services, installation advice and also offer training and specialist software expertise to give customers confidence in their purchases.

ABATS team along with Qatar Digital Government launch Maliya, ERP system

Marking a major step towards Qatar digital Government, the State of Qatar on Monday (March 6) launched Maliya, a centralised, dynamic financial system connecting all entities in the State of Qatar. 

The initiative, which marks a leap in the governmental financial control and reporting, is being implemented by the Ali Bin Ali Technology Solutions (ABATS) and Intrasoft teams in co-operation with the Ministry of Finance (MOF) and the Ministry of Transport & Communications (MOTC).

The historic launch was made at QITCOM 2017, Qatar’s biggest digital event, organized at the Qatar National Convention Centre under the theme “Qatar Towards a Smart Future”.

His Excellency the Prime Minister Sheikh Abdullah bin Nasser bin Khalifa al-Thani launched Maliya – ERP system – which raises the standards of Public Spending Control and Reporting across the State of Qatar.

Thanking everyone, Mr. Mohamad A Ebrik, Chief Operating Officer – ICT of Ali Bin Ali Group said, “We are proud and honoured to be part of such an important project which comes under the umbrella of Qatar Digital Government 2020 strategy. I can assure you that the ABATS team is fully committed to work together with the Qatari Government towards a digitized future.”

Ms. Heba Al Majali, CEO of Intrasoft remarked, “The launch of the Maliya is both an integral step for the advancement of Qatari Government’s financial management, as well as an important landmark in the strategic co-operation between Intrasoft Middle East and the ABA Group.”

In light of the advancement that we are seeing in these days, the authorities in Qatar have drawn up plans that will facilitate the technological transformation towards Qatar Digital Government, and enhance the government’s performance as well as the level of services provided to businesses and individuals in the State.

Ali Bin Ali sponsors Qatar’s first concept-car

AW5Y8381Ali Bin Ali Group has once again confirmed its commitment to support innovation and excellence in education by showing its full support in developing the nation’s first concept car. The concept car was fully designed and developed by a team of students from the Texas A & M University at Qatar’s Undergraduate Research Experience Program. The car was featured at the Qatar Motor show on the 28th January till 1st February, 2016.

Ali Bin Ali Group does not only believe in remaining the partner of choice, but also standing as a responsible corporate citizen in the Qatari society. The Chairman and President of Ali Bin Ali Group, Mr. Adel Ali Bin Ali stated,  “We believe in keeping our doors open to mentor young people and expose them to the realities of the competitive and professional world. The Ali Bin Ali Foundation supports academic endeavors, innovation and encourages local talent that focus on Qatar’s future goals.” Mr. Adel acknowledged the Texas A & M University at Qatar’s support and appreciated the participating students’ efforts. The Qatar Motor show provided the perfect platform at which the car was displayed to the public. Mr. Adel added by stated, “For a student project to end up, as a remarkable prototype is something special and the Ali Bin Ali Group is proud to have facilitated its emergence, through our Foundation.”

Mr. Adel, “The Ali Bin Ali Group was delighted that we were able to play a key role in bringing the concept car to life. We recognize the importance of human capital and the vital role corporates must play to contribute to the creation of a diversified and knowledge-based economy in Qatar, just like our country’s National Vision.”

The concept car was proudly displayed at the Qatar Motor show from 28th January to the 1st February 2016 at the Doha Exhibition and Convention Center.