Expanding the presence of Samsung Electronics outlets in Qatar, Ali Bin Ali Holding’s Dohatna Innovative Distribution has launched the fifth Samsung outlet in Doha. Inaugurated on January 21, 2021, the kiosk is located near gate 6 of the popular Landmark Mall and is strategically placed near Carrefour hypermarket.
The new outlet has the full brand line-up of Samsung mobile phones, tablets and accessories and is sure to become a favorite among Samsung loyalists. On the occasion of the launch, the new Samsung Electronics outlet will be offering some exclusive promotions on Samsung mobile, tablets and accessories from January 21 to 31, 2021.
Present at the opening were Ali Bin Ali Holding’s Group Chief Financial Officer Mr. Iftekhar Ahmad, General Manager of Dohatna Innovative Distribution Mr. Mohammed Imran, Division Manager – Samsung Products Mr. Deepak Jayaram and Finance Manager – Dohatna Innovative Distribution Mr. Azhar Baksh.
Speaking about the new venture, Mr. Imran said: “Dohatna Innovative Distribution has been for long the official partner of Samsung Electronics in Qatar and the latest outlet marks a new milestone in escalating our collaboration in Qatar. Samsung offers some of the best digital solutions in the market and we are glad that we play the medium to reach that to the people of Qatar. The launch of this new outlet reinforces that mission and I am sure it will be a welcome addition to the Samsung outlet chain in the country.”
Ali Bin Ali Holding’s Dohatna Innovative Distribution organized an annual meet event at Marriott Marquis City Center Doha Hotel on January 29, 2020.
The first edition of the meet was meant to recognize and appreciate the best- performing partners in different categories for Dohatna’s Samsung business division.
The evening was also used as a platform to launch some new innovative Samsung devices – the Galaxy Note10 Lite, S10 Lite and A71.
Apart from the General Manager of Dohatna Innovative Distribution, Mr. Mohammad Imran, and his staff, also present at the event were representatives from LuLu Hypermarket, Carrefour Qatar, Qatar Duty Free and other major electronics retailers in the country.
Opening the event, Mr. Imran said: “It is a pleasure to welcome all our partners here today and I take this opportunity to thank all of you for your support. This is our humble effort to appreciate and recognize your contribution. We take pride in being associated with all of you and hope our relationship gets stronger in the days to come.”
Although the meet was to appreciate all partners of Dohatna Innovative Distribution, some partners deserved special recognition and were awarded.
The Outstanding Best Performing Partners for 2019 awarded in different segments are: Samsung Display Solution – Retro Technical Services; Samsung Monitors – Plus One Solution; Entry Level Category – Ansar Gallery; Mid-Range Category – Safari Mobile; Accessories & Wearable – Qatar Duty Free; Flagship Samsung Devices – Techno Blue; Market share Improvement Category – Carrefour Qatar; and Overall Category – LuLu Qatar.
The evening concluded with a raffle draw and a delectable dinner.
Ali Bin Ali Holding’s Dohatna Innovative Distribution, the official partner of Samsung Electronics, On December 10, 2019 announcedthe launch of ‘Samsung Travel Companion’ program. Exclusive for travelers with Galaxy smartphones, the program will be live at the Qatar Duty Free Samsung Brand Shop located at the departure terminal within Hamad International Airport from December 12, 2019 to February 12, 2020.
Travelers with Samsung Galaxy smartphones will benefit from various services offered as part of the program at the Samsung Brand Shop – including support with software update, data transfer and general consultation about their device. While program is live, customers and program participants will be offered a travel pouch as a gift.
Commenting on the Program, General Manager of Dohatna Innovative Distribution Mr. Mohammad Imran said: “With the holiday season coming up, it is a very strategic decision to launch the Samsung Travel Companion program. This is a new level of reaching out to the customers and catering to their needs. Dohatna Innovative Distribution is glad to partner with Samsung in launching this program.”
Mr. Kiran Kumar Tewari, Head of Customer Service Group at Samsung Gulf Electronics, said: “We believe that customers’ satisfaction plays a vital role, not just in retaining our loyal customers but also in attracting new ones through positive feedback and strong customer service portfolios. We are constantly finding ways to enhance our services by understanding our customers’ needs and wants. As the leader in the technology industry, we strive to offer excellence in customer service.”
For more details of this program please contact Samsung on 800-2255
Ali Bin Ali Holding’s Dohatna Innovative Distribution recently organized a training workshop on the features and benefits of the newly launched Galaxy Note10 lineup for Samsung dealers in Qatar.
The Note10 and Note10+ have elicited a huge interest in the country during the pre-order period, prompting Dohatna — the official distributor of Samsung in Qatar — to extend a pre-order purchase benefit for a few more days.
A limited number of Galaxy Buds are now available at all Dohatna Innovative Distribution outlets and a pair will to be given away with each purchase of a Note10 or Note10+. The offer is being rolled out on a first-come-first-served basis.
The product training, held at Grand Hyatt Doha Hotel and Villas in West Bay Lagoon on August 21, 2019, was designed to enable salespersons to develop a deeper understanding of the Note10 offerings so that they can help customers make the right choice.
The exhaustive workshop covered everything – from the hardware to the technical know-how to equip the salespersons to address any queries potential customers may have.
“Samsung’s latest Note10 series features some of the most technically advanced smartphones. They offer a plethora of features; some of them are easily understood and others not so much. We want the Note10 customers to have an elevated experience at the stores — be it for a first-time Samsung user or the most discerning customer. The workshop was meant to do that,” said Mr. Mohammed Imran, General Manager, Dohatna Innovative Distribution.
Mr. Imran also explained that the workshop was aimed at empowering salespersons with product knowledge so that they feel confident and passionate about what they are selling. “We had our potential customers at the center while designing the workshop module, which gives much importance to customer experience rather than sales techniques,” he added.
Dohatna’s Trade Marketing Manager, Mr. Deepak Jayaram, said, “Through the workshop, we brought together sound technical knowledge and good sales behavior within clearly defined parameters of transparency and honesty. We are sure our customers will appreciate the effort we put into this program.”
He added, “Understanding customer needs and managing many other parts of the sales process are about transferring confidence. The workshop was anchored to accomplish this transfer of confidence.”
Mr. Jayaram said the training laid strong emphasis on properly communicating the key features of the Note10 series to customers.
The S Pen, for instance, turns writing to text and with Bluetooth becomes a remote control. Inside Note10, the S Pen continuously charges and with a six-axis Gyro Sensor, offers touch-free gesture controls.
The Note10 series’ groundbreaking multi-camera system brings for the first time Live Focus, which gives special effects to video. “The Note10 lineup boasts of several such spectacular features. With the training program, we have made sure our salesforce is in a better position to educate customers about them,” Mr. Jayaram added.
Continuing with its mission to bring the latest technology to Qatar, Dohatna Innovative Distribution, in association with Samsung Gulf Electronics, has announced the launch of the new Galaxy A80 in Qatar.
Built for the ‘Era of Live’, the Galaxy A80 offers meaningful innovations on a safe and secure platform: Samsung’s first rotating triple camera and the immersive New Infinity Display.
The new model was inaugurated at an event on July 11, 2019, in the presence of Mr. Mohammad Imran, General Manager of Dohatna Innovative Distribution and the Samsung team.
Excited about the new model, General Manager of Dohatna Innovative Distribution Mr. Mohammad Imran said: “Dohatna Innovative Distribution is way ahead and committed to bringing the latest technology and solutions for our clients. We always look forward to launching a new Samsung mobile phone model in Qatar. Every new phone the brand launches is always full of innovation and potential, and it is our pleasure to be associated with it. I am happy to launch, in association with Samsung, the Galaxy A80 in Qatar.”
In a first for Galaxy devices, Galaxy A80 is equipped with Samsung’s revolutionary rotating triple camera which provides the same high-quality lens, front and rear. The rotating triple camera also lets you record footages continuously. The new model also features Samsung’s first New Infinity Display, an expansive, edge-to-edge, 6.7-inch FHD+ Super AMOLED screen.
With Galaxy A80’s Intelligent Performance Enhancer, you can expect your Galaxy A80 to work harder, faster and longer whenever you need it. Its AI-powered performance optimization software maximizes the device’s CPU, RAM and battery capacity, tailoring your Galaxy A80’s efficiency to your everyday needs.
Galaxy A80 comes in three colors: Angel Gold, Ghost White and Phantom Black. The Angel Gold and Ghost White options come with hints of pink and blue respectively, letting you express your personal style.
Ali Bin Ali (ABA) Group’s FMCG division – Dohatna Innovative Distribution continues to make steady progress by expanding its presence in the Qatar market. Accordingly, Dohatna has inaugurated the fourth Samsung Experience Store at Al Khor Mall.
On May 24, 2018, the store was ceremoniously opened on the first floor of Al Khor Mall. The event was attended by Managing Director of Samsung Qatar Mr. Andrew Shin, ABA Chief Operating Officer – FMCG Mr. Nabil Mourad, Dohatna General Manager Mr. Mohammed Imran and other members of the ABA Operating Board.
Mr. Mourad cut the ribbon along with Mr. Shin and declared the store open. Congratulating everyone, Mr. Mourad said, “Dohatna is strategically expanding its business and going beyond the boundaries of Doha to reach out to customers. I wish Dohatna all the best for future endeavors.”
The new outlet is a landmark in Dohatna’s journey as it marks their maiden presence in the retail market. The store will allow easy access for customers in Al Khor to get Samsung authorized stocks, including mobiles, tablets and mobile accessories.
The Al Khor store comes after the successful presence of Dohatna is in The Mall, City Center Mall and Doha Festival City.
Bringing another much-anticipated product to the Qatari market, Ali Bin Ali Group’s Dohatna Innovative Distribution launched the Samsung’s latest smartphone S8 and S8+ in Qatar on April 18.
The exclusive launch event at Four Seasons Hotel was attended by around 150 VVIPs and media persons from all over Qatar.
Mr. Adel Ali Bin Ali, ABA Group Chairman & President along with Mr. Ismail Yoon – President, Samsung Gulf Electronics cut the ribbon and let the helium balloons lift the cloth up into the air to reveal the new series.
The product experience zone was then revealed to the guests, who were also provided with product briefings and demonstrations.
Also present at the event were Mr. Tarek Sabbagh, Head of the IT & Mobile (IM) division at Samsung Gulf Electronics; and Mr. Mohammed Imran – General Manager, Dohatna Innovative Distribution.
Speaking at the official unboxing of the new Samsung Galaxy S8 and S8+, Mr. Adel Ali Bin Ali said: “It is our pleasure to be associated with Samsung Gulf Electronics and work together with them to introduce latest innovations to the people in Qatar. The Samsung S8 and S8+ are not just devices, they are an experience and I am sure will be loved by the people.”
The Galaxy S8 and S8+ were unveiled with bezel-less design, infinity display, Bixby – the ‘new way to interact with your phone’, premium camera, powerful performance, robust entertainment and the global standard in mobile security.
The latest technology from Samsung pushes the boundaries of traditional smartphones with the seamless screen hardware design and various new service offerings.