In yet another honor for Ali Bin Ali (ABA) Holding, Ali Bin Ali International Travel & Tourism was awarded the ISO 9001:2015 certification, an internationally recognized standard that ensures that ABA Travel services meet the needs of clients through an effective quality management system.
ABA’s Travel Division was awarded the prestigious certification by Trans Continental Certification Pvt. Ltd, accredited by United Accreditation Foundation (UAF), USA. The well-earned honor was based on a detailed audit of quality management systems, process and procedures.
The ISO certification was awarded after inspecting and testing ABA Travel’s travel management system and operations, from customer enquiry to product and service delivery, on various parameters and specifications.
On September 26, 2018, at a small event organized at the ABA Travel main office in Al Sadd, the certificate was handed over to ABA International Travel & Tourism General Manager Mr. Saeed Al Hajri. Also present at the event was Mr. Chandana De’Silva, Mr. Henry George, Mr. Azhar Baksh, Mr. Suneth Peiris and Mr. Ahmad Yusoof.
Reacting to the recognition, Mr. Al Hajri said: “Ali Bin Ali International Travel & Tourism is proud to have been awarded the ISO 9001 certification. Our decision to work towards ISO 9001:2015 accreditation demonstrates our commitment to providing high-quality and consistent service to our clients and our ongoing investment in technology, development and processes and procedures.
“We can proudly state that our successful certification is testament to the positive engagement of colleagues at all levels, and demonstrates a clear desire as one team to embrace the standard as a fundamental element of our growth and customer focus strategy. We would like to take this opportunity to express our sincere thanks for your continued commitment and loyalty.”
A special event was organized at the ABA Travels office on September 16, 2018 to celebrate the implementation of the FORWARD ERP application at the Ali Bin Ali (ABA) Travel division. Though it is the Finance and Procurement teams that are primarily involved in the project, it was a moment of pride for the entire family of ABA Travels.
Apart from the FORWARD and Travels Team members, those present on the occasion included GM Travel & Cargo Mr. Saeed Al-Hajri, FORWARD Project Sponsor Mr. Mohamad A. Ebrik, ABA Group Chief Financial Officer Mr. Iftekhar Ahmad, GM Human Resources Mr. Aldrine Fernandez, Group GM Finance Mr. Ganesh P.K, GM ABA IT Mr. Youssef Moussa, and Group Corporate Communications Manager Mr. Imad Hashim.
The informal gathering aimed at celebrating the hard work of the entire team and recognizing the heroes who left no stone unturned to make the transition process smooth.
Opening the event, Mr. Al-Hajri thanked the FORWARD Team and said: “Mr. Ebrik and his team have done a great job in introducing ERP and automating our financial operations. I wish the ABA Travels Finance Team all the best as they start working with this new application.”
Mr. Ebrik applauded the role the Travels Team played in the implementation and said: “We can bring in new systems any time but it’s the team that made it possible to get the latest technology. It is the effort of Team ABA Travels along with the team at the Head Office and the Project Team that made this implementation possible.”
The FORWARD Team also took the opportunity to recognize the heroes in the ABA Travels Team. While the entire team had a big role in the process, Azhar Baksh and Parag Karki went the extra mile.
The ABA Travels Team also expressed their appreciation for the support they received and handed over gift vouchers to each member of the FORWARD Project Team.
Concluding the event, Mr. Iftekhar said: “It is the hard work of all the people involved that made this implementation possible. Despite ABA Travels’ tight schedule during the summer, the teams worked together to be on track. I look forward to the division closing the month much earlier.”